The Police Lobby is closed. For non-emergency response, please contact us at 805-525-4474. We ask that if you do not have a cell phone, and must use the handheld in the front of the station, do not put your face against the receiver so as not to spread germs. Please pick the receiver up only and the dispatcher will have someone assist you.
Fire Emergency Response
Fire Non-Emergency Response
Utility Billing and Finance
To reach the Finance Department we encourage you to contact us at (805) 933‐4211 or for utility payments direct your call to (805) 933-4211 and press ’0’.
Utility Payments can be made at the drop box located outside City Hall (970 Ventura St, Santa Paula, CA 93060).
A receipt can be provided with a valid email address and phone number.
Community Development/Planning Counter
To reach the Community and Economic Development Department, please use the contact information below:
To reach the Parks and Recreation Department, please contact (805) 933-4226 or email@example.com
To reach the Public Works Department, please contact (805) 933‐4212 or firstname.lastname@example.org.
City Utility Bills
We encourage residents to take advantage of ways to pay bills online. (Find out more on our Payments and Permits Center webpage.) We will share information regarding other potential bill-paying options for residents as details become available.
Utility Billing counter in City Hall will be open Monday – Thursday from 9:00am – noon, and 1:00pm – 3:00pm, starting Monday, June 15, 2020. The same hours will apply to the alternate Fridays the City is open.
Please note that the City is not issuing water shut-offs during this time, due to the implementation of California Senate Bill 998.
The City is suspending enforcement of street parking violations for street sweeping and 72-hour violations.